Frequently Asked Questions

Everything you need to know about your Hairdo journey.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy for hair products?

For hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. Please contact our support team to initiate a return.

Are Hairdo products safe for color-treated hair?

Yes! All of our shampoos, conditioners, and styling treatments are sulfate-free and formulated specifically to be gentle on color-treated and chemically processed hair.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my order?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.